Terms of service

Terms of Service
Bob N Weave LLC

Last Updated: May 1, 2025

Please read these Terms of Service ("Terms") carefully before using www.bobnweavellc.com ("Website") or purchasing products from Bob N Weave LLC ("Company," "we," "us," or "our").

1. Acceptance of Terms
By accessing our Website or making a purchase, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Products and Services
• All products are handcrafted with premium materials
• Product specifications, including length and style, are approximate
• Colors may vary slightly due to monitor settings and natural hair variations
• Custom orders are created specifically for individual customers
• Pre-made units are ready-to-wear items

3. Ordering and Payment
• All prices are in US Dollars
• Payment is required in full at time of purchase
• Orders are not confirmed until payment is processed
• We reserve the right to refuse service to anyone
• Prices are subject to change without notice

4. Custom Orders
• Cannot be canceled once production begins
• May take 10-20 business days for completion
• Specifications must be clearly communicated at time of order
• Subject to our standard quality control process

5. Shipping and Delivery
• All items ship via USPS with signature requirement
• Tracking numbers provided with every order
• Delivery times vary based on product type
• Company not responsible for carrier delays or errors
• Customer responsible for accurate shipping information

6. Returns and Refunds
• 3-day return window from delivery date
• Products must be unaltered and unused. All sales final on Body Care items
• Original condition requirement for all returns
• Customer responsible for return shipping costs
• Documentation required for all return requests

7. Product Care and Maintenance
• Customer responsible for proper product care
• Damage from improper care voids warranty
• Follow provided care instructions
• Natural wear and tear expected

8. Intellectual Property
• All content on Website protected by copyright
• Product images and descriptions are property of Bob N Weave LLC
• No reproduction without written permission

9. Privacy and Security
• Customer information protected per Privacy Policy
• Secure payment processing
• Information not sold to third parties
• Email communications opt-out available

10. Limitation of Liability
• Company not liable for indirect damages
• Maximum liability limited to purchase price
• No warranty beyond stated terms
• Force majeure clause applies

11. Changes to Terms
• Terms may be updated without notice
• Continued use constitutes acceptance
• Regular review recommended

12. Contact Information
Bob N Weave LLC
Hampton, VA 23663
Phone: (757)-778-5962
Website: www.bobnweavellc.com

By making a purchase or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.